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Delivery conditions

The ordered goods are delivered in the whole Switzerland and Liechtenstein. The goods are send by La Poste or any other carrier chosen by Jules C. Binder SA. The delivery is operated in a period of 3 to 7 working days from the receipt of the payment from the exact amount of the order.

Some volumes may justify a longer delivery time. This will be expressly mentioned to the user upon validation of his order.

Shipping

We apply a single flat rate per order of CHF 15.90 and a supplement of CHF 9.00 for long products (≥ 2 m).

Refund policy

Goods may be returned within the legal 14 days from the reception date of the order given the returned goods are :

  • Undamaged,
  • Complete,
  • In their original package (with possible documentation and delivery note).

Returns must have been previously notified to Jules C. Binder SA who will communicate the address to which the items must be returned. The risks and costs related to the return are the responsibility of the customer.

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